Question: While using Focused Inbox, you notice that Outlook sometimes puts important messages from a specific customer on the other tab. How do you fix this for future messages?

1. Right-click a message that was incorrectly organized and click Move to Focused.
2. Right-click a message that was incorrectly organized and click Always Move to Focused.
3. Close the Outlook application and relaunch.
4. Locate that customer in the People Hub and select the Focused check box.

Answer: The correct answer of the above question is Option A:Right-click a message that was incorrectly organized and click Move to Focused.